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Safely Package Your Art

Once your art has been purchased, Art of Kindness will arrange for shipping, and email you a pre-paid insured shipping label so it can be sent directly from you to the buyer. 

As detailed in the artist Promise Agreement, it is the artist's responsibility to:

  • Safely package your art to ensure your package qualifies for the most cost-effective pricing category and courier insurance (Art of Kindness takes no responsibility for loss or damage of the work in transit).
  • For most items: simply stick the label onto your postage tube or parcel and hand in to your nearest Australia Post Office within 5 working days of receiving the shipping label (just let us know if this timeframe is not possible).
  • For large/special items: a courier will pick the package up from you and deliver it directly to the buyer. You will need to leave the package near your front door during an agreed window of time (we will contact you to confirm timeframe). 
  • Insurance: In the very unlikely event that the art is lost or damaged in transit, Art of Kindness will pursue the matter immediately with the Shipping Provider, and upon settlement of the insurance claim you will be reimbursed in full for the value of the art as determined by you in the Promise Agreement.

    FLAT ART

    The safest and most cost-effective way to transport artwork is flat, unframed drawings and paintings, rolled and inserted into a postage tube. Here are some tips on packing flat art:

    • Measure the shortest length of your piece and purchase the shortest possible postage tube it will fit inside, allowing an extra 10cm of length to protect the edges of your piece.
    • Pastel and charcoal drawings should be sprayed with art fixative to reduce rubbing / smudging.
    • Glassine paper is an optional extra layer of protection: position canvas-based works face down before rolling to help avoid cracking or breaking.
    • Use packing tape to secure the plugs at both ends.

    FRAMED OR MOUNTED ART

    • Protect corners with cardboard corner protectors.
    • For large areas of glass: tape four strips of artist tape to the surface of glass in a star pattern (two X shapes that overlap in the center). Alternately, wrap a glass-covered painting tightly with cling film. That way, if the glass breaks, either method will help prevent pieces from coming loose and ripping or puncturing the art.
    • Wrap in 2-3 layers of bubble wrap. Place the smooth side against the art with the bubbles facing outward. Tape all seams of the bubble wrap to provide a barrier against moisture.
    • Sandwich your bubble-wrapped artwork between two pieces of thick, sturdy cardboard or foam board.
    • Seal your container with heavy-duty packing tape.

    CERAMICS OR OTHER FRAGILE OBJECTS

    • The best choice is a box just big enough to fit the object after it has been wrapped in several layers of bubble wrap. The goal is to freeze the object in place.
    • Avoid using packing peanuts: loose-packed material can shift during handling and transportation, making damage more likely.
    • Fill any open areas with more bubble wrap, solid pieces of Styrofoam, or wadded plastic grocery bags.
    • Close the box so that the top lays flat. Do not interlace the flaps. Make certain that the outermost set of flaps meet without gaps or overlaps.
    • Tape the box securely in both directions with packing tape.