Shipping & Returns
Shipping Included Australia-wide
The price you see at checkout includes shipping Australia-wide, and there are no other additional costs. After ordering online, you will receive an email confirmation containing your order details.
We will attempt to have your artwork picked up from the artist within ten (10) business days and delivered within 21 business days (please allow longer for rural areas, and if Covid delays apply). An email will be sent to you with delivery details for the artwork.
When we book couriers we ensure your artwork is fully insured against loss and damage, to the listed value of the piece. This policy is valid for the time the artwork is in transit only.
Free Returns Policy
- It is the responsibility of each artist to verify the authenticity of the original piece, and to ensure the photos and specs provided to Art of Kindness are an accurate representation of the art. If you receive a piece that you believe has been misrepresented, please contact us immediately. We will investigate your complaint immediately.
- Returns require written approval from Art of Kindness. Once we approve your claim, you will be fully refunded and we will arrange a courier to pick up the work from you, at our expense.
- If an artwork is lost or damaged in transit, we have it fully covered. You can either be refunded in full, or receive a credit to purchase any other piece from the Art Kindness online gallery at any time.
Please contact us if you have any questions regarding our Shipping and Returns Policy: megan@artofkindness.com.au or 0408 452 133